We do not allow dogs within the main hotel, all dogs must be on a lead within the grounds of the hotel. Guide and Service dogs are welcome.
Smoking is not prohibited within any of the hotel buildings or bedrooms. We respectfully ask guests to use the clearly marked smoking area outside of the main reception. We ask all guests to refrain from using e-cigarettes in any of our public areas. An automatic £100.00 fee will be applied to the guest account when smoking has occurred in the room.
The hotel reserves the right to charge guests debit/credit card details given at the time of booking or at check in for any accounts not settled on departure or for the removal of toiletries or bathrobes.
Seamill Hydro accept no liability and shall not be responsible for any loss or damage to valuables guests remain responsible for safekeeping of such items.
We require to pre-authorise credit cards on check in, all debit cards will be ask for full payment on check in. To allow credit facilities on your room a pre authorisation must be given by either a debit /credit card.
The authorised signature given at check-in must sign for any items posted to the room account.
We adopt a zero tolerance approach to anti-social, abusive, aggressive or violent behaviour. We understand that people can become angry when they feel that matters, which they fell strongly about, are not being dealt with as they wish. If that angry turns into aggression towards out staff, we consider that unacceptable. Any person who is aggressive or abusive towards a member of staff or another customer may be denied service, asked to leave and/or reported to the police.
Should you, for any reason, depart earlier than your confirmed departure date the hotel may impose an early departure fee.
We reserve the right to cancel or modify reservations where it appears that a customer has engaged in fraudulent or inappropriate activity.
Rates confirmed are for the number of occupants listed in your email confirmation, per room, per night. This does not include additional charges for extra beds or extra people.
Please advise reception if there has been smoking in and/or damage to your room on arrival, failure to do so may result in you being charged for damage caused by previous guests.
The Seamill Hydro reserve the right to charge for any malicious damage caused.
The Seamill Hydro reserve the right to refuse service to anyone at any time.