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Jobs in Ayrshire | Receptionist | Seamill Hydro | Seamill Hydro

Receptionist

Please apply in writing to Caroline.Ferns@seamillhydro.co.uk

The Seamill Hydro Hotel & Resort are looking to recruit a receptionist who can provide exceptional customer service to all of our guests.

A receptionist contributes to the first impressions of our guests & therefore must perform the following duties to the highest of standards.

Duties include:

  • Operating Front of House systems to ensure all reservations and in house guest requirements are met.
  • Ensuring the comfort of all on site guests within the hotel and providing a first class welcome
  • Cash Handling and system reconciliations, daily banking
  • General typing and administration
  • Maximise room occupancy & use up selling techniques to promote hotel services & facilities
  • Demonstrate a knowledge of hotel rooms, room rates, packages, promotions & any other general product knowledge necessary to perform Daily duties.

To successfully fill this role, you would maintain the attitude, behaviours, skills & values that follow:

  • Previous experience in a customer focused industry
  • Positive attitude & excellent communication skills
  • Commitment to delivering a high level of customer service at all times
  • Ability to work on your own & as part of a team
  • Competent level of IT proficiency
  • Flexible with regards to shifts on a rota basis
  • Comply with hotel security, Fire regulations & all Health & Safety legislation
  • To be aware of confidentiality and security, both for the guests, their belongings and hotel documentation

Hours:

Position advertised will consider candidates looking to work part-time or full time, up to 40 hours (5 days over 7).

Shift working includes evening, weekend and bank holidays.

Applicants must have a passion for customer service.

Seamill Hydro, Seamill
Ayrshire KA23 9ND

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